Q:  How do I clean my new S.I.C. products?
A:   Pretty much any way you want, all S.I.C. products(except S.I.C.Locks, S.I.C.Belts Buckles) can be showered in, swam in(chlorine and bromine tested), washed in a standard dishwasher(may harm washer), soaked in a bleach solution of 200-250ppm, or cleaned using most standard sanitizers.  S.I.C. locks should only be cleaned using sanitizing wipes or with a cloth dampened with bleach solution or sanitizer, then dried immediately.  S.I.C. Belts are safe for all forms of cleaning but should not be stored in sanitizer or bleach solution for more than 5 minutes and should be rinsed with fresh water afterward, long term soaking will erode the finish on the buckle.

Q:  How should I store my new S.I.C. products?
A:   Our products can be stored almost anywhere(except S.I.C.Locks, S.I.C.Belts Buckles).  We do reccomend coiling cables and belts tightly to lessen the chance of tangles or knots forming, we store our demo cables in zipper lunch bags when not in use, Locks and Belts should be stored somewhere dry to avoid corrosion.  Also never store any of our products in or near costic cleaning products.

Q:  How often should I inspect my S.I.C.Cables
A:   Before and after every single use, also, if you ever suspect anything has gone wrong, STOP IMMEDIATELY!  While it would take multiple failures within a single cable for the cable to fail, any one failed ring could cause injury and if a ring fails the surrounding rings may take on too much load and fail as well.

Q:  What am I looking for when I inspect my cables
A:  For plastic rings, the rare failures that can occur invlove the ring cracking into several pieces , this will leave a distinct mishaping within the cable or a gap, if you see either, DO NOT USE THE CABLE!!!  Contact us for repair options.
     For Stainless Steel rings, you are looking for mishaped rings or loose spots along the cable where the pattern of the weave seems to change.  At or near such a spot you will usually find a ring that has stretched out of round or warped a bit, again, DO NOT USE THE CABLE!!!  Contact us for repair options.

Q:  What does S.I.C. cover under warranty
A:   Any manufacturing defect discovered within the DOA period(72 hours from delivery), so, inspect your product immediately upon recieving.
A:   Any material defects that cause failures under light load(tested to 20lbs) for Light Cables and belts, medium load(tested to 35lbs) for Medium Cables and Belts or heavy load(tested to 50lb) for Heavy cables.  To date, this has only been experienced once and the product failed testing in house, so, it was never sold.
A:   Any courier related damage or loss, if for any reason your product arrives damaged or doesn't arrive, we'll make it right, we insure all shipments for that reason.

If you think you have a warranty claim, contact us to begin the claim assessment process

Q:  What do I do if one of my S.I.C. products needs repair
A:   Contact us , We will start a repair ticket for you, due to the pandemic and constantly changing states of lockdown, we will be providing best estimate repair quotes via email, we will need you to send pictures of any failed area to assist us in providing a quote.

Q:  Can S.I.C.Cables be tied like rope for traditional Shibiri
A:   For all Stainless Steel versions, yes, however the thinner, "Small" and "Medium" versions work best, the wider or thicker the cable the more difficult it will be to tie.
A:   For Hybrid versions, not really, we've tested the theory and deemed locking or pinning the cables is far more effective as they tend to be wider and more difficult to tie.

Q:  What should I know about locking my new S.I.C.Cables
A:   Hybrid cables should always be locked through 2 plastic rings from each segment you are joining, locking both sides with 2 seperate locks is best.
A:   Stainless Steel cables should always be locked through 3 or more rings per segment being attached, it is possible for locks to work their way through a stainless cable like a magician sliding steel rings together and apart, never use locked stainless for suspension, someone WILL get hurt.

Q:  What are S.I.C.Cables made out of?
A:   The words trade secret come to mind... Without discussing the specific blend, the all Stainless Steel versions are, Stainless Steel.  Hybrid versions are made from a very light, very strong, Engineered Plastic and Stainless Steel.  We are not currently aware of any skin reactions to our products but we aren't medical experts, if you believe you have had a reaction, seek medical advice, then contact us so we are aware.  Please note:  Skin markings are very common

Q:  Are S.I.C.Cables safe to use?
A:   No, any and all forms of bondage bear risks, if you do not accept the risks, do NOT purchase our products.
A:   That said, if you do accept the risks, have fun, play safe and don't forget to sanitize after each use.

Q:  Are S.I.C.Cables meant for suspension?
A:   Light cables should not be used for suspension, you should learn about load and how to distribute load before ever considering suspension.  While someone who is trained can likely calculate the appropriate number of points for a suspension, people make errors and you do this accepting any and all risks upon yourself.